I am not a subscriber to the ‘blame game’. I hear too many salespeople blaming other individuals or departments within the organisation or blaming the quality of their product or service for their lack of sales. The expressions I so often hear are ‘if X did this’, or ‘X did not do this’ or ‘if our product did that’ etc., ‘we’d be able to sell a lot more’. My response to this is often my favourite question: So what are you going to do about this? No blame – just be friendly, courteous and put your case forward in a highly professional … Read More »
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